Try the new Accuro Fax

UP-TIME.

Reliable efax service with minimal outages or delays.

ADVANCED SECURITY.

Concord Cloud Fax employs advanced security measures to ensure data protection. It complies with industry-leading standards such as HIPAA, HITRUST certification, PCI self-certification, and SOC 2 auditing.

DASHBOARD ACCESS.

With the user-friendly dashboard powered by Concord, you can monitor fax usage and track transmissions for your clinic to supplement the Accuro Fax Manager.

FLEXIBILITY.

Choose outbound, inbound or opt for both inbound and outbound faxing.

ACCURO SUPPORT.

We provide support for Accuro Fax, meaning no third-party subscription is required on your part.

Can I keep my current fax number(s) if I transition to Accuro Fax?

In most cases, yes, fax numbers can be transferred between fax services. The Accuro team will assess the portability of your clinic’s fax number(s) and manage the transfer from your current service to Concord. If necessary, our team can also provide a new local fax number for your clinic.

Is my data secure?

Yes. Concord Cloud Fax employs advanced security measures to ensure data protection. It complies with industry-leading standards such as HIPAA, HITRUST certification, PCI self-certification, and SOC 2 auditing. With robust encryption protocols, it is a trusted cloud fax service widely used in the North American healthcare sector. * Faxes may be temporarily stored in US-based data centers.

Can I decide to do both inbound and outbound faxing?

Yes, you can opt for outbound or inbound, or both inbound and outbound faxing. Note that outbound faxing does not require porting your fax number(s). Our ability to support inbound fax service will depend on portability of your fax number.

What is a non-portable fax number?

Some fax numbers cannot be transferred (ported) to Accuro Fax. This typically happens for one of two reasons: • Carrier Restrictions: Some providers—especially internet-based fax services—are not legally required to release numbers and may refuse to do so. • Coverage Limitations: In some rural or underserved areas, our fax service provider may not yet have coverage. In these cases, the number may become portable in the future as coverage expands. While we may not be able to port your current number today, porting might become an option in the future. Note that you can still opt into doing outbound faxing only with Accuro Fax, even if your number isn’t portable at the time of request.

How will I be billed?

Fax usage will be billed monthly under your existing agreement with QHR, with no additional third-party subscriptions required.

What are the steps for configuring the setup?

An Accuro representative will send you the required documentation to complete. Accuro will coordinate with Concord to set up your account and initiate the porting process, provided your current fax number is eligible for porting. Once the number is ported, we will update Accuro with your fax numbers to enable full functionality and provide you with Concord portal login details. Your new fax service will then be ready to use.

What happens if I need support with Accuro Fax?

For Accuro Fax support, simply contact Accuro Client Services through the usual channels.

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Faxing You Can Count On with Accuro Fax

Efficient and reliable service

Why Choose Accuro Fax?

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